FAQ
Answering Trader Objections Before They Slow You Down
Everything you need to know about plans, risk limits, billing, platform access, and payouts.
Accounts & Rules
Which account sizes are available?
Approved Funded currently offers $5,000, $10,000, $25,000, $50,000, and $100,000 funded account allocations.
How is drawdown enforced?
Daily and overall drawdown limits are hard controls. Breaching either limit can invalidate the account.
Do I need to pass multiple phases?
No. The current product line is direct funded access, with account provisioning after payment and operations checks.
Billing & Payments
Which payment method is used?
Checkout is processed via OxaPay using secure invoice redirection and backend webhook verification.
When is my order marked as paid?
Orders are marked paid only after webhook-confirmed payment status from the provider.
Can I request a refund?
Refund requests can be submitted in the billing section of your dashboard and reviewed by operations.
Platform & Payouts
When do I receive credentials?
Credentials become visible in your dashboard once the account status is set to delivered by admin operations.
How often are payouts processed?
Payout requests are handled through an operations review queue after account and compliance checks.
Can I monitor markets from the dashboard?
Yes, your trading workspace includes embedded charting and account status telemetry.