FAQ
Answering Simulator User Objections Before They Slow You Down
Everything you need to know about Approved Funded — instant funded accounts, challenge tiers, risk limits, billing, platform access, and rewards.
Product Lines & Rules
What product lines are available?
Four product lines, each calibrated for a different trader profile. Instant Approved (no challenge — pay, trade, request payouts) is offered in $2K, $5K, $10K, $25K, $50K, $100K, and $200K. Lite Funded (cheap entry, 2-phase challenge with tighter risk limits) is offered in $7K, $10K, $25K, and $50K. 1-Step (single-phase evaluation) and 2-Step (two-phase evaluation) are both offered in $6K, $15K, $25K, and $50K — same sizes, different paths.
How do I pick between Instant, Lite, 1-Step, and 2-Step?
Instant is for traders who want to skip the test — pay a higher activation fee, no phases or targets to clear before you trade. No daily-loss limit either: only an 8% overall drawdown ceiling applies. Account credentials still arrive within 1-3 working days like every other product. Lite is the cheapest entry but enforces 4% daily / 8% drawdown to make the math work. 1-Step is one shot at a 9% profit target. 2-Step is a more lenient two-phase path (8% then 5%) — lower per-phase pressure. 1-Step carries a small premium over 2-Step at every size (faster path to funded, fewer hurdles).
How is drawdown enforced?
Instant Approved: no daily loss limit, 8% max overall drawdown. 1-Step + 2-Step: 5% daily loss, 10% max drawdown. Lite Funded: 4% daily / 8% max drawdown. All limits are hard simulator controls — breaching the applicable daily and/or overall drawdown invalidates the account.
What's a profit target and how many trading days do I need?
Profit target is the % gain you must hit during a phase to advance: 1-Step targets 9%, 2-Step Phase 1 targets 8% then Phase 2 targets 5%, Lite Phase 1 targets 8% then Phase 2 targets 4%. Every challenge phase requires a minimum 5 trading days before you can advance, even if you hit the target sooner. Instant Approved has no profit target and no minimum days.
What happens if I fail my evaluation?
Breaching the daily loss or drawdown during Phase 1 or Phase 2 ends the evaluation — the account moves to a Failed state and stops accepting new orders. To try again, buy a fresh challenge. There's no extra penalty beyond the lost fee.
Do I get my challenge fee back if I pass?
Yes — for 1-Step and 2-Step accounts, the full activation fee is refunded with your first payout. Lite Funded is not eligible for this refund (the cheaper entry fee already reflects the lower margin we keep). Instant Approved has no challenge fee concept.
Billing & Payments
Which payment methods do you accept?
Two paths: (1) Crypto — BTC, USDT, USDC, and other major coins (saves 23% vs card). (2) Card — credit or debit accepted. Same activation timeline either way.
When is my order marked as paid?
As soon as your payment confirms — crypto settles on-chain in ~30 seconds (USDT-Tron) to a few minutes (BTC); card settles in minutes. Your simulator account is then queued for activation — credentials land in your dashboard within 1-3 working days.
Can I request a refund?
Refunds are limited to the grounds enumerated in the Refund Policy — primarily non-delivery within seven working days or a material mismatch between the tier paid for and the tier delivered.
Platform & Rewards
When do I receive my account credentials?
Within 1-3 working days after payment confirms. Every new account is reviewed by our operations team before activation — when granted, the credentials appear automatically on the Accounts page in your dashboard, and we send you an email at the same time.
Do I need to verify my identity (KYC)?
Only at first payout, not at signup. You can buy a simulator account, trade, and grow your equity without any identity check. KYC kicks in the first time you submit a payout request — driver's license or passport plus proof of address, reviewed by our compliance team.
How often are rewards processed?
Reward payouts are request-based. Submit a payout request from your dashboard once you've hit eligibility thresholds; our operations team reviews and pays out after compliance checks. Up to 80% of profits go to the trader.
What can I trade on the platform?
Forex, indices, metals (XAU/XAG), commodities, and crypto — all in our web-based trading terminal with embedded charts and live market data. No MT4 or MT5 install required.